Last updated: October 12, 2026
This Refund Policy explains how you can cancel an order placed with CV MONSTER W.L.L and when you are entitled to a refund.
1. Cancellation before the service starts — full refund
Your service starts on the date of your kickoff meeting. You may cancel at any time before the kickoff meeting and receive a full refund, no questions asked. This includes a cooling-off period of 14 days from the date of payment, as long as the service has not started.
2. After the service has started
Once the kickoff meeting has taken place, work on your account has begun and the fee for that month is non-refundable. You can choose not to continue the following month at any time, since plans do not renew automatically.
3. Delivered digital content
Digital deliverables (such as reports, plans or ad creatives) are non-refundable once they have been delivered to you.
4. If we cannot provide the service
If we are unable to provide the service you paid for, or we cancel it, we will refund the unused portion of your payment. Duplicate or incorrect charges are always refunded in full.
5. How to request a cancellation or refund
Email info@cv-monster.com with your name, the email address used for your order, and the plan purchased. We will confirm receipt within 2 business days.
6. Refund method and timing
Approved refunds are issued to the original payment method through Tap Payments within 5 business days of approval. The time it takes for the amount to appear in your account depends on your bank or card issuer.
7. Your legal rights
This policy does not affect any rights you have under the laws of the Kingdom of Bahrain, including consumer protection law.
8. Contact
CV MONSTER W.L.L
Flat 220, Building 135, Road 1702,
Block 317, Diplomatic Area,
Kingdom of Bahrain
TEL: +973 3602 2646
Email: info@cv-monster.com